Seasonal Client Service Associate — Grow into Tax Pro

Jackson Hewitt; Houston (TX); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid training

Hourly pay

Flexible scheduling

Early wage access

Telehealth

Mental wellness

Corporate discounts

Tax prep discounts

Descripción de la vacante

Jackson Hewitt Inc. is seeking a Seasonal Client Service Associate in Houston to welcome clients, start intake, scan tax documents, and perform data entry while supporting Tax Pros to deliver exceptional service.

You’ll schedule appointments, answer calls, and help keep clients informed, with paid training and a flexible schedule to fit around busy tax seasons. Training, bonuses, and wellness resources are available to staff.

Formación

• Strong communication and people skills.
• Basic computer proficiency.
• Fast learners.
• Dependability and the ability to thrive in a fast-paced environment.
• Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Responsabilidades

• Welcome clients and create a great first impression.
• Start the client intake process.
• Scan and organize tax documents.
• Perform basic data entry accurately.
• Schedule and confirm appointments.
• Answer phones and follow up with past and potential clients.
• Keep clients informed and engaged during wait times.
• Assist with local marketing efforts.
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience.

Conocimientos

Strong communication and people skills

Basic computer proficiency

Fast learners

Dependability in fast-paced env.

Descripción del empleo

Jackson Hewitt Inc. is seeking a Seasonal Client Service Associate in Houston to welcome clients, start intake, scan tax documents, and perform data entry while supporting Tax Pros to deliver exceptional service.

You’ll schedule appointments, answer calls, and help keep clients informed, with paid training and a flexible schedule to fit around busy tax seasons. Training, bonuses, and wellness resources are available to staff.