Seasonal Brand Ambassador & Client Support Specialist

Jackson Hewitt; McKinney (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full-time and part-time positions

Flexible Schedule Options

Work Lotto

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt in Texas is seeking a Seasonal Client Support Associate to deliver friendly, high-quality service at our offices and community events. You will engage with clients, confirm appointments, and help keep the client journey smooth during wait times.

We offer a welcoming environment, training and development, flexible scheduling, and opportunities for advancement. Prior retail or customer service experience is helpful but not required as you learn on the job.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Visit local shops, events, and community locations to drive brand awareness.
• Recruit new talent using local market knowledge and social media.
• Engage clients, confirm appointments, and follow up with leads.
• Distribute marketing materials and keep clients engaged during wait times.
• Serve as friendly face for visitors to our offices.

Skills

Interpersonal communication

Retail experience

Basic computer skills

Customer service experience

Willingness to learn

Job description

Jackson Hewitt in Texas is seeking a Seasonal Client Support Associate to deliver friendly, high-quality service at our offices and community events. You will engage with clients, confirm appointments, and help keep the client journey smooth during wait times.

We offer a welcoming environment, training and development, flexible scheduling, and opportunities for advancement. Prior retail or customer service experience is helpful but not required as you learn on the job.