Seasonal Client Support & Brand Ambassador

Jackson Hewitt; Spring (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Full-time and part-time positions

Flexible scheduling

Work Lotto

Low-cost benefits

Teladoc plan

Identity protection

Corporate discounts

Tax training

Referral bonus

Tax education

Advancement opportunities

Employee referral

Medical benefits

401k match

Earned Wage Access

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face for customers visiting our offices in Spring, TX. You will provide exceptional service, confirm appointments, and help clients navigate our tax services.

We value excellent communication, a ready smile, and the ability to work in a fast-paced retail environment. Flexible scheduling and opportunities for advancement are available as you grow with the team.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients and distribute marketing materials.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face for customers visiting our offices in Spring, TX. You will provide exceptional service, confirm appointments, and help clients navigate our tax services.

We value excellent communication, a ready smile, and the ability to work in a fast-paced retail environment. Flexible scheduling and opportunities for advancement are available as you grow with the team.