Seasonal Client Service & Front Desk Coordinator

H&R Block, Inc.

Barksdale Air Force Base (LA)

On-site

USD 17,000 - 25,000

Full time

2 days ago

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Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client in person. You will manage client scheduling, support daily office operations, and collaborate with tax professionals to ensure a smooth client experience.

With training and team support, this role can lead to opportunities in tax preparation or office leadership. Availability for evenings and weekends during tax season is often required, and the position is

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills to serve clients professionally.
Ability to multitask and manage competing priorities throughout the day.

Responsibilities

Greet clients warmly and create a welcoming, professional first impression as the face of the office.
Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
Manage client check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth, professional client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality, discretion, and care.