Seasonal Client Service Associate — Paid Training

Jackson Hewitt Tax Service Inc.; Dothan (AL); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Paid training

Hourly pay + bonus opportunities

Flexible scheduling

Early wage access (ZayZoon)

24/7 telehealth & mental wellness

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Seasonal Client Service Associate in Dothan, AL. You will welcome clients, begin the intake process, scan documents, perform data entry, and assist with phones and scheduling to ensure a smooth client experience.

No experience is required as PAID training is provided. This role offers hourly pay, flexible scheduling, and opportunities to advance with continued tax training and seasonal work through multiple locations.

Qualifications

• Strong communication and people skills.
• Basic computer proficiency.
• Fast learners who thrive in a fast-paced environment.
• Dependability and willingness to learn.

Responsibilities

• Welcome clients and create a great first impression.
• Start the client intake process.
• Scan and organize tax documents.
• Perform basic data entry accurately.
• Schedule and confirm appointments.
• Answer phones and follow up with past and potential clients.
• Keep clients informed during wait times.
• Assist with local marketing efforts.
• Support Tax Pros with day-to-day office needs.

Skills

Communication

Basic computer skills

Fast learner

Dependable

Customer service experience

Job description

Jackson Hewitt Tax Service Inc. is seeking a Seasonal Client Service Associate in Dothan, AL. You will welcome clients, begin the intake process, scan documents, perform data entry, and assist with phones and scheduling to ensure a smooth client experience.

No experience is required as PAID training is provided. This role offers hourly pay, flexible scheduling, and opportunities to advance with continued tax training and seasonal work through multiple locations.