Seasonal Client Experience Associate - Paid Training

Jackson Hewitt Tax Service Inc.; Childersburg (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Training & development

Wellness resources

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Seasonal Client Service Associate in Alabama to welcome clients, start the intake process, and manage tax documents. You’ll perform data entry, schedule appointments, answer phones, and keep clients informed during wait times, delivering an exceptional experience.

No previous tax experience is required—all training is PAID, with flexible scheduling and a path to advanced roles. This seasonal role offers growth opportunities across the network.

Qualifications

• Strong communication and people skills
• Basic computer proficiency
• Fast learners
• Dependability and the ability to thrive in a fast-paced environment.
• Previous customer service, retail, hospitality, office, or sales experience is a plus—and not required.

Responsibilities

• Welcome clients and create a great first impression
• Start the client intake process
• Scan and organize tax documents
• Perform basic data entry accurately
• Schedule and confirm appointments
• Answer phones and follow up with past and potential clients
• Keep clients informed and engaged during wait times
• Assist with local marketing efforts
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience

Skills

Strong communication

People skills

Computer literacy

Fast learner

Dependability

Fast-paced environment

Job description

Jackson Hewitt Tax Service Inc. is seeking a Seasonal Client Service Associate in Alabama to welcome clients, start the intake process, and manage tax documents. You’ll perform data entry, schedule appointments, answer phones, and keep clients informed during wait times, delivering an exceptional experience.

No previous tax experience is required—all training is PAID, with flexible scheduling and a path to advanced roles. This seasonal role offers growth opportunities across the network.