Seasonal Client Support Specialist

Jackson Hewitt - ETF; Hidalgo (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Earned wage access

Paid training

Teladoc access

Identity theft protection

Free tax training

Referral bonuses

Employee discounts

401k matching

Advancement opportunities

Healthcare options

Job summary

Jackson Hewitt - ETF is seeking a Seasonal Client Support Associate to join our team in local offices and events across the Texas market. You will greet clients, assist with appointments, and support marketing efforts to build a strong client base.

This role emphasizes excellent communication, relationship-building with clients, and active participation in recruiting initiatives and community outreach to promote our services.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Visit local shops, events and community locations to drive brand awareness and recruit talent.
• Engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials.
• Ensure exceptional client experiences and provide essential support during wait times.

Skills

Strong interpersonal and communication

Experience in a fast-paced retail

Basic computer proficiency

Prior customer service or sales

Willingness to learn

Job description

Jackson Hewitt - ETF is seeking a Seasonal Client Support Associate to join our team in local offices and events across the Texas market. You will greet clients, assist with appointments, and support marketing efforts to build a strong client base.

This role emphasizes excellent communication, relationship-building with clients, and active participation in recruiting initiatives and community outreach to promote our services.