Seasonal Client Concierge & Scheduler (In-Person)

H&R Block, Inc.; Huntersville (NC); On-site; USD 19,000 - 30,000; Part time

Job summary

H&R Block in Huntersville, NC is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office during tax season. You will greet clients, schedule appointments, manage check-ins, and support daily operations alongside a team of tax professionals.

With training provided, you’ll develop strong client service skills and have a pathway into tax preparation or office leadership. This in-person role requires evenings and weekend availability during peak periods.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer tools (MS Office, scheduling systems).

Responsibilities

• Greet clients warmly and set the professional tone.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and document intake processes.
• Maintain office organization and cleanliness.
• Collaborate with team to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal communication

Multitasking

Organizational skills

MS Office / scheduling tools

Evenings/weekends availability

Education

High school diploma/GED

Job description

H&R Block in Huntersville, NC is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office during tax season. You will greet clients, schedule appointments, manage check-ins, and support daily operations alongside a team of tax professionals.

With training provided, you’ll develop strong client service skills and have a pathway into tax preparation or office leadership. This in-person role requires evenings and weekend availability during peak periods.