Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Dover (NJ); Vor Ort; USD 22.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Dover, NJ seeks a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling. You’ll support daily office operations and work with tax professionals to ensure a smooth client experience.

Greet clients, handle check-in, and coordinate with the team. The role is in-person with a path to tax preparation or leadership, and evenings/weekends are required during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and provide a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members on daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Multitasking

Attention to detail

Office software

Evenings & weekends

Communication

Ausbildung

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Dover, NJ seeks a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling. You’ll support daily office operations and work with tax professionals to ensure a smooth client experience.

Greet clients, handle check-in, and coordinate with the team. The role is in-person with a path to tax preparation or leadership, and evenings/weekends are required during tax season.