Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Burlington Township (NJ); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life outside work

Job summary

H&R Block, Inc. in Burlington Township, NJ is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, answer calls, schedule appointments, and support daily office operations in person during tax season.

You'll work with tax professionals in a fast-paced environment, leveraging basic computer skills and strong communication to deliver a welcoming client experience and contribute to team success.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Burlington Township, NJ is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, answer calls, schedule appointments, and support daily office operations in person during tax season.

You'll work with tax professionals in a fast-paced environment, leveraging basic computer skills and strong communication to deliver a welcoming client experience and contribute to team success.