Seasonal Client Associate — Premium Retail & Service

TravisMathew, LLC; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

TravisMathew is seeking a retail team member to deliver exceptional service on the store floor, connect with clients, and build a base of repeat shoppers. You will maintain knowledge of the current apparel line, assist with events, and uphold brand standards in a fast-paced retail environment.

The role emphasizes teamwork, flexibility with hours, and a commitment to creating a welcoming, organized store experience for customers.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Customer service

Communication skills

Team collaboration

Tools

POS systems

MS Office

Job description

TravisMathew is seeking a retail team member to deliver exceptional service on the store floor, connect with clients, and build a base of repeat shoppers. You will maintain knowledge of the current apparel line, assist with events, and uphold brand standards in a fast-paced retail environment.

The role emphasizes teamwork, flexibility with hours, and a commitment to creating a welcoming, organized store experience for customers.