Seasonal Client Concierge — In-Person (Tax Season)

H&R Block, Inc.; Silverton (OR); On-site; USD 22,000 - 30,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth client experience.

In this in-person role, you’ll support daily operations, maintain organization, and handle confidential information with discretion. Evening and weekend availability during tax season is required, with opportunities for growth

Qualifications

• Fast-paced, client-centric environment experience.
• Strong interpersonal and communication skills; collaborate effectively.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Communication skills

Team collaboration

Multitasking

Attention to detail

Customer service

Scheduling systems

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth client experience.

In this in-person role, you’ll support daily operations, maintain organization, and handle confidential information with discretion. Evening and weekend availability during tax season is required, with opportunities for growth