Seasonal Client Concierge — In‑Person Reception

H&R Block, Inc.; Irvine (CA); Presencial; USD 23.000 - 37.000; Tempo parcial

Benefícios oferecidos por esta vaga

Medical & prescription coverage

401(k) plan

Employee Assistance Program

Fitness programs (virtual)

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Resumo da vaga

H&R Block in Irvine, CA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person. This role offers exposure to tax professionals and potential growth into tax preparation or office leadership.

The position requires strong client service skills, multitasking, and comfort with basic computer tools, with availability to work during tax season, evenings, and weekends.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Availability to work evenings and weekends during tax season.
• Familiarity with basic computer programs and digital tools.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Office software

Scheduling systems

Evenings/weekends availability

Formação

High school diploma/GED or equivalent

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block in Irvine, CA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person. This role offers exposure to tax professionals and potential growth into tax preparation or office leadership.

The position requires strong client service skills, multitasking, and comfort with basic computer tools, with availability to work during tax season, evenings, and weekends.