Seasonal Client Concierge & Receptionist – In-Person Office

H&R Block, Inc.; Garden Grove (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block in Garden Grove is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations in person. You will coordinate with tax professionals, ensure a professional client experience, and handle confidential information during tax season, including evenings and weekends.

Training provided. The role offers growth potential into tax prep or office leadership with a supportive team culture and

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Familiarity with basic computer programs (MS Office, scheduling tools).

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.

Skills

Client service

Team collaboration

Multitasking

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Garden Grove is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations in person. You will coordinate with tax professionals, ensure a professional client experience, and handle confidential information during tax season, including evenings and weekends.

Training provided. The role offers growth potential into tax prep or office leadership with a supportive team culture and