Seasonal Casino Ops & Guest Experience Guide

Catalina Island Company; Pebbly Beach (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Shared housing available

Employee discounts

Beautiful island views

Job summary

Catalina Island Company is seeking a Casino Operations Assistant to support daily operations of the Catalina Casino’s Avalon Theatre and Wrigley Ballroom. Responsibilities include guiding tours, selling tickets, handling transactions, and assisting with concessions while ensuring guest safety and a welcoming experience.

You will lead groups, engage visitors with historic storytelling, manage equipment, and maintain cleanliness in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Must obtain California Food Handler prior to start date.
• Must obtain California Responsible Beverage Server prior to start date.
• Exceptional customer service skills required.

Responsibilities

• Operate point of sale system to sell tickets for events and tours.
• Provide guests with information about pricing and schedules.
• Handle cash and credit card transactions.
• Prepare and serve snacks, beverages, and other concession items.

Skills

Customer service

Attention to detail

Multitasking

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Catalina Island Company is seeking a Casino Operations Assistant to support daily operations of the Catalina Casino’s Avalon Theatre and Wrigley Ballroom. Responsibilities include guiding tours, selling tickets, handling transactions, and assisting with concessions while ensuring guest safety and a welcoming experience.

You will lead groups, engage visitors with historic storytelling, manage equipment, and maintain cleanliness in a fast-paced environment.