Island Casino Operations & Tours Assistant

LE01 Catalina Island Company (ICO); Casino (MN); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Shared housing

Employee discounts

Beautiful island views

Job summary

Catalina Island Company is seeking a Casino Operations Assistant for seasonal work at the Avalon Theatre and Wrigley Ballroom. You will guide tours, assist guests, handle concessions, and support daily operations while delivering engaging storytelling about the island’s history and the casino’s legacy.

Ideal candidates bring strong customer service skills, comfort with fast-paced tasks, and a passion for history and architecture. Housing options and a vibrant island setting are part of the role.

Qualifications

• Must be at least 18 years old.
• Must obtain a California Food Handler prior to start date.
• Must obtain California Responsible Beverage Server prior to start date.
• Exceptional customer service skills.
• Passion for history and architecture.
• Attention to detail and a commitment to deliver accurate information.
• Basic math skills and ability to handle transactions accurately.
• Ability to work in a fast-paced environment and multitask effectively.

Responsibilities

• Operate point of sale system to sell tickets for events and tours.
• Provide guests with information about pricing and schedules.
• Handle cash and credit card transactions.
• Prepare and serve snacks, beverages, and other concession items according to health and safety guidelines.
• Maintain stock and restock items as needed.
• Keep areas clean, organized and compliant with food safety regulations.
• Greet guests warmly and provide assistance with inquiries or special requests.
• Address and resolve customer concerns promptly and professionally.
• Execute casino opening and closing duties.
• Operate lighting, sound, and projection equipment.
• Perform janitorial and housekeeping tasks.
• Lead groups of visitors through the historical building, delivering accurate and engaging information about its history and importance to Catalina Island.
• Learn facts, stories and any new findings related to the building and surroundings.
• Answer questions, provide additional context, and ensure all visitors feel welcomed and engaged.
• Other duties as assigned

Skills

Customer service

History interest

Attention to detail

Basic math

Multitasking

Job description

Catalina Island Company is seeking a Casino Operations Assistant for seasonal work at the Avalon Theatre and Wrigley Ballroom. You will guide tours, assist guests, handle concessions, and support daily operations while delivering engaging storytelling about the island’s history and the casino’s legacy.

Ideal candidates bring strong customer service skills, comfort with fast-paced tasks, and a passion for history and architecture. Housing options and a vibrant island setting are part of the role.