Seasonal Car Rental Return Specialist

National Car Rental; Miami (FL); On-site; USD 25,000 - 26,000; Full time

Job summary

National Car Rental in Miami is seeking a Seasonal Return Agent to deliver friendly, efficient service during all aspects of the rental process. This seasonal role starts no earlier than November 1, 2026 and ends on or before April 30, 2027.

Starting pay is $18 per hour, up to $19 per hour for Overnight Shifts. The position is full-time seasonal (40 hours per week) and located at 3900 NW 25th Str Miami, FL 33142. Must be available to work nights, weekends, and holidays as scheduled.

Qualifications

• Must be able to understand, read, write and speak English.
• At least 1 year of customer service retail or administrative support experience is preferred.

Responsibilities

• Greet customers arriving on the lot using prescribed dialogue.
• Identify lost and found items and log them with unit number, date and time.
• Explain rental charges and provide accurate receipts.
• Provide transportation information to the airport terminal in a professional manner.
• Inquire about service satisfaction and document any issues.
• Check vehicles for damage and direct customers to complete damage/loss reports.
• Verify fuel level upon return and ensure proper gas procedures.
• Create service alerts for mechanical or body damage.
• Identify and tag vehicles on hold or recall, and move to proper lot location.
• Keep the lot organized for easy access and traffic flow.
• Understand the damage loss report reporting procedure.

Skills

English proficiency

Customer service

Education

High school diploma or GED

Job description

National Car Rental in Miami is seeking a Seasonal Return Agent to deliver friendly, efficient service during all aspects of the rental process. This seasonal role starts no earlier than November 1, 2026 and ends on or before April 30, 2027.

Starting pay is $18 per hour, up to $19 per hour for Overnight Shifts. The position is full-time seasonal (40 hours per week) and located at 3900 NW 25th Str Miami, FL 33142. Must be available to work nights, weekends, and holidays as scheduled.