Seasonal Car Rental Guest Experience Associate (Evenings)

National Car Rental; West Palm Beach (FL); Sur place; USD 19 000 - 27 000; Plein temps

Résumé du poste

National Car Rental in West Palm Beach, FL is hiring a Seasonal Greeter to welcome customers, assist with directions, and support the check-in process. The role runs November 1, 2026 through April 30, 2027, with a full-time seasonal schedule and 40 hours per week.

Pay starts at $16.50 per hour. Candidates must be 18 or older, have a HS diploma or GED, one year of customer service, a valid driver’s license, and be able to work nights, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED equivalent required.
• Must have at least 1 year prior customer service retail or administrative support experience.
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents in the past 3 years.
• Must be authorized to work in the United States without sponsorship.

Responsabilités

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Connaissances

Customer service experience

English proficiency

Formation

High school diploma or GED

Description du poste

National Car Rental in West Palm Beach, FL is hiring a Seasonal Greeter to welcome customers, assist with directions, and support the check-in process. The role runs November 1, 2026 through April 30, 2027, with a full-time seasonal schedule and 40 hours per week.

Pay starts at $16.50 per hour. Candidates must be 18 or older, have a HS diploma or GED, one year of customer service, a valid driver’s license, and be able to work nights, weekends, and holidays.