Seasonal Brand & Customer Experience Associate

Gap Inc.; City of Rochester (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Discounts on merchandise

Paid time off

401(k)

Stock purchase plan

Insurance (medical, dental, vision, or

Life insurance

Volunteer hours

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and educate them about our products. You will engage with customers, deliver a best-in-class in-store experience, and collaborate with leadership to meet store goals.

This role emphasizes customer service, product knowledge, and omni-channel engagement in a fast-paced retail environment. Successful candidates will be 16+, legally eligible to work in the U.S., and flexible to work evenings, weekends, and holidays.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Sales

Omnichannel

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and educate them about our products. You will engage with customers, deliver a best-in-class in-store experience, and collaborate with leadership to meet store goals.

This role emphasizes customer service, product knowledge, and omni-channel engagement in a fast-paced retail environment. Successful candidates will be 16+, legally eligible to work in the U.S., and flexible to work evenings, weekends, and holidays.