Seasonal Brand & Customer Experience Associate

Old Navy; Hot Springs (AR); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Paid time off

Volunteer hours

401(k) match

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Job summary

Old Navy is seeking Brand Associates to bring the brand to life for customers with excellent service and product knowledge. You’ll educate, inform, inspire, and wardrobe customers while collaborating with leadership to deliver a best-in-class experience using omni-channel approaches.

Join a fast-paced team focused on customer loyalty, sales support, and seamless shopping across channels. Eligibility includes being 16+, authorized to work in the U.S., and flexible availability including evenings

Qualifications

• Be a good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Be at least 16 years of age.
• Be legally authorized to work in the United States.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Problem solving

Job description

Old Navy is seeking Brand Associates to bring the brand to life for customers with excellent service and product knowledge. You’ll educate, inform, inspire, and wardrobe customers while collaborating with leadership to deliver a best-in-class experience using omni-channel approaches.

Join a fast-paced team focused on customer loyalty, sales support, and seamless shopping across channels. Eligibility includes being 16+, authorized to work in the U.S., and flexible availability including evenings