Seasonal Brand & Customer Experience Associate

Gap Inc.; Newton (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount (50%/30%)

Paid time off

Volunteering hours

Job summary

Old Navy is hiring a Brand Associate to bring the brand to life for customers. You will provide outstanding service, educate customers about loyalty programs, and use an omni-channel approach to drive sales and a best-in-class experience.

You will collaborate with leadership to meet goals and support all store operations. Ideal candidates are eager to learn, passionate about retail, and able to handle flexible hours including evenings and weekends.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship in the United States.
• Willing to learn and use technology tools (mobile devices, apps, registers).
• Available to work a flexible schedule including evenings, weekends, holidays.
• Able to stand, walk, and lift up to 30 pounds.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals that contribute to store goals and results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Good communicator

Customer-focused service

Retail passion

Problem solver

Job description

Old Navy is hiring a Brand Associate to bring the brand to life for customers. You will provide outstanding service, educate customers about loyalty programs, and use an omni-channel approach to drive sales and a best-in-class experience.

You will collaborate with leadership to meet goals and support all store operations. Ideal candidates are eager to learn, passionate about retail, and able to handle flexible hours including evenings and weekends.