Seasonal Box Office Ticket Seller — Spring Training

City of Peoria; Peoria (AZ); On-site; USD 18,000 - 25,000; Part time

Job summary

The City of Peoria is seeking a part-time seasonal position to provide excellent customer service at Peoria Sports Complex events, selling and distributing tickets on game days. The role runs January through March, with peak hours in March and potential additional events throughout the year.

Ideal candidates will have strong customer service abilities, computer proficiency, and experience with cash handling and balance reporting. Availability during evenings, weekends, and holidays is required.

Qualifications

• No minimum education requirements as stated.
• Previous customer service, computer, cash handling and balance experience preferred.
• Strong work availability during the Spring Training Season (January through March, annually) preferred.

Responsibilities

• Processes in-person and phone ticket sales for Spring Training games and events at the Peoria Sports Complex.
• Assists with customer service, exchange and relocation issues.
• Trouble shoot ticket issues from patrons who purchased from third-party sellers.
• Assist customers accessing their tickets via MLB Ballpark app.
• Prints and verifies tickets through orders purchased via phone and internet.
• Prepares daily cash balance reports for end-of-day balancing.
• Answer incoming calls and provide information regarding upcoming events.
• Performs related duties as assigned.

Skills

Customer service

Computer skills

Cash handling

Balance experience

Education

No minimum requirements

Tools

MLB Ballpark app

Job description

The City of Peoria is seeking a part-time seasonal position to provide excellent customer service at Peoria Sports Complex events, selling and distributing tickets on game days. The role runs January through March, with peak hours in March and potential additional events throughout the year.

Ideal candidates will have strong customer service abilities, computer proficiency, and experience with cash handling and balance reporting. Availability during evenings, weekends, and holidays is required.