Seasonal Box Office Agent - Spring Training Tickets

City of Peoria; United States; On-site; USD 18,000 - 25,000; Part time

Job summary

The City of Peoria is seeking a part-time Seasonal Ticket Seller for the Peoria Sports Complex to support Spring Training games in January through March. You will handle in-person and phone ticket sales for Mariners and Padres games, while delivering friendly customer service and assisting fans with MLB Ballpark access.

Flexibility is required for nights, weekends, and holidays. Strong computer skills and cash handling are essential, with an hourly rate of $15.54 and opportunities to work

Qualifications

• Education: no minimum requirements
• Previous customer service experience preferred
• Experience with cash handling and balancing preferred

Responsibilities

• Process in-person and phone ticket sales for events at the Peoria Sports Complex.
• Assist with customer service, exchange and relocation issues.
• Troubleshoot ticket issues for patrons who bought from third-party sellers.
• Help customers accessing their tickets via MLB Ballpark app.
• Print and verify tickets from phone and online orders.
• Prepare daily cash balance reports for end-of-day balancing.
• Answer incoming calls and provide information about upcoming events.
• Perform related duties as assigned.

Skills

Customer service

Computer skills

Cash handling

Cash balancing

Job description

The City of Peoria is seeking a part-time Seasonal Ticket Seller for the Peoria Sports Complex to support Spring Training games in January through March. You will handle in-person and phone ticket sales for Mariners and Padres games, while delivering friendly customer service and assisting fans with MLB Ballpark access.

Flexibility is required for nights, weekends, and holidays. Strong computer skills and cash handling are essential, with an hourly rate of $15.54 and opportunities to work