Venue Operations Assistant – Spring Training

City of Peoria; United States; On-site; USD 20,000 - 29,000; Full time

Job summary

The City of Peoria, AZ is seeking an individual to supervise and support operations at the Sports Complex, including game-day staffing and stadium tasks. Must have a valid driver's license and prior customer service experience; experience in sports/entertainment facilities is a plus.

Responsibilities include overseeing staff, ensuring opening/closing procedures during events, and coordinating with operations teams to ensure safe, smooth events.

Qualifications

• Must have a valid Driver's License.
• Previous experience in a customer service setting.
• Experience in a sporting or entertainment facility preferred.

Responsibilities

• Supervises and implements the execution of an activity, event or program with minimal direction.
• Oversees personnel to meet the needs of the activity, event or program.
• Communicates incidents and decisions to the assigned supervisor.
• Follows opening and closing procedures during Spring Training games and other events.
• Oversees part-time Customer Service Representatives and game day interns.
• Performs stadium inspections and evaluates cleaning crew tasks.
• Assist Operations Coordinators in setup and provide feedback during events.
• Assist Operations staff with other duties as assigned.

Skills

Customer service

Education

No minimum education

Job description

Application Deadline: December 27, 2026 Department: Sports Complex

Minimum Requirements

• Education: No minimum education requirement
• Must have valid Driver's License.
• Previous experience in customer service setting.
• Experience in a sporting or entertainment facility preferred.

Hiring Range: $17.63/hour

Essential Functions

• Supervises and implements the execution of an activity, event or program with minimal direction.
• Exercises the necessary supervision of personnel to meet the needs of the activity, event or program.
• Communicates to specified supervisor regarding incidents, decisions and issues pertaining to activities, events or programs.
• Responsible for following proper opening and closing procedures during Spring Training games and other scheduled events.
• Assists in overseeing management of part-time Customer Service Representatives and game day interns.
• Performs stadium inspections and evaluations of cleaning crew to ensure all requested tasks are completed.
• Aids Operations Coordinators in setup stadium/event area and provides feedback during events.
• Assists Operations staff with any other duties as assigned.

Experience: Some Event/Baseball Operation experience preferred but not required.

The Ideal Candidate

• Ability to maintain a safe work environment in accordance with program and policies and procedures for participants, patrons, co-workers and self.
• Ability to communicate clearly and concisely, both orally and in writing, regarding incidents, decisions and issues pertaining to activities, events, etc. to assigned supervisor.

The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria. If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!

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An Equal Employment Opportunity Agency. Peoria es una Agencia de Igualdad de Oportunidad de Empleo.

The City of Peoria is an Equal Employment Opportunity Agency.

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