Spring Training Ticketing Specialist (Part-Time)

City of Peoria, AZ; Peoria (AZ); On-site; USD 18,000 - 25,000; Part time

Job summary

The City of Peoria, AZ is seeking a part-time, seasonal ticket agent for the Peoria Sports Complex during Spring Training. This role focuses on delivering excellent customer service and handling on-site and phone ticket sales for Mariners and Padres games.

Work January through March, with most hours in March, plus opportunities to work other events. Applicants should have strong computer skills, cash handling experience, and a calm, friendly demeanor to resolve issues and assist guests.

Qualifications

• Previous customer service, computer, cash handling and balance experience preferred.
• Advanced computer skills required.
• Strong problem solving and calm, friendly demeanor.
• Flexible schedule including spring training season.

Responsibilities

• Process in-person and phone ticket sales for Spring Training games.
• Assist customers with exchanges and relocations.
• Troubleshoot ticket issues from third-party sellers.
• Print and verify tickets from orders via phone and internet.
• Prepare daily cash balance reports for end of day balancing.
• Answer incoming calls and provide event information.

Skills

Customer service

Computer skills

Cash handling

Balance reporting

Problem solving

Tools

MLB Ballpark app

Job description

The City of Peoria, AZ is seeking a part-time, seasonal ticket agent for the Peoria Sports Complex during Spring Training. This role focuses on delivering excellent customer service and handling on-site and phone ticket sales for Mariners and Padres games.

Work January through March, with most hours in March, plus opportunities to work other events. Applicants should have strong computer skills, cash handling experience, and a calm, friendly demeanor to resolve issues and assist guests.