Box Office Ticket Seller

City of Peoria; United States; On-site; USD 18,000 - 25,000; Part time

Job summary

The City of Peoria is seeking a part-time Seasonal Ticket Seller for the Peoria Sports Complex to support Spring Training games in January through March. You will handle in-person and phone ticket sales for Mariners and Padres games, while delivering friendly customer service and assisting fans with MLB Ballpark access.

Flexibility is required for nights, weekends, and holidays. Strong computer skills and cash handling are essential, with an hourly rate of $15.54 and opportunities to work

Qualifications

• Education: no minimum requirements
• Previous customer service experience preferred
• Experience with cash handling and balancing preferred

Responsibilities

• Process in-person and phone ticket sales for events at the Peoria Sports Complex.
• Assist with customer service, exchange and relocation issues.
• Troubleshoot ticket issues for patrons who bought from third-party sellers.
• Help customers accessing their tickets via MLB Ballpark app.
• Print and verify tickets from phone and online orders.
• Prepare daily cash balance reports for end-of-day balancing.
• Answer incoming calls and provide information about upcoming events.
• Perform related duties as assigned.

Skills

Customer service

Computer skills

Cash handling

Cash balancing

Job description

Application Deadline: December 27, 2026

Department: Sports Complex

Minimum Requirements: Education: no minimum requirements

Experience: Previous customer service, computer, cash handling and balance experience preferred

Licenses/Certifications/Special Requirements: Strong work availability during the Spring Training Season (January through March, annually) preferred.

Hourly Rate: $15.54/hr

The purpose of this position is to provide excellent customer service at all Peoria Sports Complex events while selling and distributing tickets on the day of the game. This is a part-time, seasonal position, and runs January through March with the majority of work hours during the month of March for Spring Training, with opportunities to work other Sports Complex events throughout the year.

Essential Functions:

Processes in-person and phone ticket sales for Mariners and Padres Spring Training games and additional events hosted at the Peoria Sports Complex.

Assists with customer service, exchange and relocation issues.

Troubleshoot ticket issues from patrons who purchased from third-party sellers.

Assist customers accessing their tickets via MLB Ballpark app.

Prints and verifies tickets through orders purchased via phone and internet.

Prepares daily cash balance reports for end of day balancing.

Answer incoming calls and provide information regarding any and all upcoming events.

Performs related duties as assigned.

The ideal candidate for this position will have:

Ability to work flexible schedule, including nights, weekends and holidays required.

Advanced computer skills required.

Must portray strong problem solving skills, including listening, identifying and resolving problems in a calm and friendly manner.

Strong customer service skills required.

About Peoria

The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria. If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then PeoriaisthePlace for you! Get an inside look at the Culture of Peoria. We are PEORIA! Professional, Ethical, Open, Responsive, Innovative, Accountable.

Application Process

Applications will be accepted for current vacancies until the posted closing date, or until a sufficient number of applications have been received. Applicants will be notified of any next steps by email and/or phone. During the selection process, any applicant requiring accommodation for a disability should advise the human resources department at [e-mail] or 623-773-7100.

An Equal Employment Opportunity Agency. Peoria es una Agencia de Igualdad de Oportunidad de Empleo.

The City of Peoria is a full-service municipality delivering exceptional services by anticipating needs, building partnerships, promoting sustainability, and embracing diversity. Founded in 1886 and incorporated in 1954, Peoria has grown from a farming town into a thriving city of over 190,000 residents. We're proud of our history and excited about a future driven by innovation, growth, and connection. Local government is more than a job; it's a chance to make a difference. Our mission is to foster a culture of productivity, improvement, and excellent service. At Peoria, we value our employees and strive to create a workplace where everyone feels respected, safe, and supported. Our P.E.O.R.I.A. values define how we serve: Professional Ethical Open Responsive Innovative Accountable. Join Peoria. Serve with purpose and ignite your future.

Contact

Need Help? Email: [e-mail] Call: 623-773-7100

Explore More: Job Descriptions Benefits City Website. The City of Peoria is an Equal Employment Opportunity Agency.