Seasonal Box Office Agent — Warm Festival Host (Charleston)

Monmouth University; Charleston (SC); Sur place; USD 22 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Complimentary admission for you and a

Résumé du poste

Spoleto Festival USA is hiring Box Office Ticket Agents to warmly assist patrons by phone, email, and at the box office during the 2027 Festival in Charleston, SC. Seasonal, part-time roles run January through June with flexible evenings and weekends. Lead Agents may mentor new staff and oversee shifts.

Candidates should enjoy working with people and providing excellent customer service. Positions are onsite in Charleston, SC, require background checks, and are not benefit-eligible.

Qualifications

• Customer service experience in a high-volume setting.
• Strong communication and phone skills.
• Ability to work evenings, weekends, and holidays.
• Comfort using a computer and ticketing software.

Responsabilités

• Assist patrons by phone, email, and in-person at box office.
• Help patrons select performances and seats, including accessible seating.
• Process reservations, exchanges, and refunds in Tessitura accurately.
• Run campaigns to promote performances and merchandise.
• Support box office with merchandise fulfillment and event pop-ups.

Connaissances

Customer service

Clear communication

Phone etiquette

Attention to detail

Multiline phone system

Computer literacy

Outils

Tessitura

Description du poste

Spoleto Festival USA is hiring Box Office Ticket Agents to warmly assist patrons by phone, email, and at the box office during the 2027 Festival in Charleston, SC. Seasonal, part-time roles run January through June with flexible evenings and weekends. Lead Agents may mentor new staff and oversee shifts.

Candidates should enjoy working with people and providing excellent customer service. Positions are onsite in Charleston, SC, require background checks, and are not benefit-eligible.