Seasonal Airport Customer Experience Pro

Enterprise Mobility; Grand Junction (CO); Vor Ort; USD 24.000 - 35.000; Teilzeit

Zusammenfassung

Enterprise Mobility, operator of Enterprise Rent-A-Car, National Car Rental, and Alamo, is hiring Seasonal Customer Experience Representatives at Grand Junction Airport. You will greet customers, explain rental terms, and help secure vehicles with friendly, efficient service.

This role emphasizes delivering a positive experience while verifying driver information and guiding customers through the rental process.

Qualifikationen

• Must be at least 18 years old.
• Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents in the past 3 years.
• No drug or alcohol-related convictions on driving record in the past 5 years.
• Must be authorized to work in the United States and not require sponsorship now or in the future.
• Seasonal employees may work up to 120 days during a defined season with a 6-month break between seasons.

Aufgaben

• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior customer service by explaining rental terms, vehicle features, and optional products.
• Assist with directions, maps, and local information for customers.
• Answer incoming calls for reservations and rate quotes, and handle general questions.
• Handle callback management and miscellaneous calls as assigned.
• Assist to assess condition of rental upon return and notify management of issues.
• Ensure vehicle cleanliness and participate in on-the-job training and development.

Kenntnisse

Customer service

Communication

Problem solving

Jobbeschreibung

Enterprise Mobility, operator of Enterprise Rent-A-Car, National Car Rental, and Alamo, is hiring Seasonal Customer Experience Representatives at Grand Junction Airport. You will greet customers, explain rental terms, and help secure vehicles with friendly, efficient service.

This role emphasizes delivering a positive experience while verifying driver information and guiding customers through the rental process.