Seasonal ACA Telesales Representative

Keystone Advisors; Houston (TX); On-site; USD 20,664 - 41,328; Full time

Benefits offered by this job

Paid time off

Paid holidays

Seasonal incentive opportunities

Quarterly company events

Open, fun, collaborative work env

On-the-job training

Yoga/Meditation Room

Pickleball Court

Golf Simulator

Doggie Daycare

Job summary

Keystone Advisors is seeking licensed bilingual ACA Telesales Representatives (Spanish) to support our seasonal enrollment operations. You will assist customers in understanding ACA products, provide exceptional experiences, and help drive growth during peak enrollment season.

This is a seasonal role with hourly pay plus bonuses and commissions based on performance. The position requires strong communication and CRM skills, fluency in English and Spanish, and a commitment to compliant,

Qualifications

• High School Diploma or equivalent.
• Active Life & Health Insurance License (Group 1).
• Maintain CE requirements for license active status.
• Pass state background checks for licensing purposes.
• Pass employer background check.
• Bilingual in English and Spanish required.
• Strong CRM and MS Office knowledge.
• 3+ years in customer service, sales, healthcare, or related field preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication and relationship-building skills.

Responsibilities

• Handle inbound sales calls from customers interested in ACA products and services
• Make outbound calls to prospective customers and leads as needed
• Educate customers on available ACA plans and options
• Assess customer needs and recommend plans based on eligibility
• Promote products while maintaining compliance standards
• Provide accurate and professional support throughout enrollment
• Document interactions and maintain records in CRM systems
• Meet KPIs: sales activity, call quality, compliance, enrollment goals
• Stay updated on ACA regulations and company initiatives
• Perform other duties as assigned

Skills

Bilingual EN/ES

Sales experience

Customer service

CRM proficiency

MS Office proficiency

Education

High School Diploma

Life & Health Insurance License

Tools

CRM systems

Microsoft Office

Job description

Seasonal Bilingual ACA Sales Representative (Spanish)

Job Summary

Keystone Advisors is a fast-growing company seeking talented professionals to join our seasonal ACA Sales team. If you are motivated by helping customers, achieving sales goals, and making a positive impact, Keystone may be the right opportunity for you.

We are seeking licensed Bilingual ACA Telesales Representatives (Spanish) to support our seasonal enrollment operations. In this role, you will assist customers in understanding ACA products and services, provide exceptional customer experiences, and help drive customer growth during our peak enrollment season.

This is a seasonal position with the opportunity to earn competitive hourly pay, bonuses, and commissions based on performance. Seasonal employment is based on business needs and enrollment demand.

Company Benefits & Perks

• Paid time off (based on eligibility)
• Paid holidays (based on eligibility)
• Seasonal incentive opportunities
• Quarterly company events
• Open, fun, and collaborative work environment
• On-the-job training and ongoing support
• Office amenities:
  • Yoga/Meditation Room
  • Pickleball Court
  • Golf Simulator
  • Doggie Daycare

Qualifications & Requirements

• High School Diploma or equivalent
• Active Group 1 – Life and Health Insurance License
• Ability to maintain Continuing Education (CE) requirements to keep license active
• Ability to pass state-required background checks for licensing purposes
• Ability to pass an employer background check
• Bilingual in English and Spanish required
• Strong knowledge of CRM systems and Microsoft Office Suite
• 3+ years of experience in customer service, sales, healthcare, insurance, or a related industry preferred
• Proven ability to meet or exceed sales goals and conversion targets
• Strong communication and relationship-building skills

Duties & Responsibilities

• Handle inbound sales calls from customers interested in ACA products and services
• Make outbound calls to prospective customers and leads as needed
• Educate customers on available ACA plans and options
• Assess customer needs and recommend appropriate plans based on eligibility and requirements
• Promote company products and services while maintaining compliance standards
• Provide accurate and professional customer support throughout the enrollment process
• Document customer interactions and maintain accurate records in CRM systems
• Meet key performance indicators, including sales activity, call quality, compliance, and enrollment goals
• Stay updated on ACA regulations, company initiatives, market changes, and process updates
• Perform other duties as assigned

Knowledge, Skills, Abilities & Experience

• Self-motivated with a positive and energetic attitude
• Strong sales and customer service skills
• Excellent verbal and written communication skills in both English and Spanish
• Ability to demonstrate empathy, patience, and professionalism with customers
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced call center environment
• Competitive spirit with a passion for achieving results
• Ability to work independently while contributing to a team environment