Seafood Manager - Lead Quality and Service

Cadient, LLC; New London (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

ShopRite of New London in New London, CT seeks a Seafood Department Supervisor to oversee daily operations, ensure safety and quality, and lead associates to meet sales and customer service goals. You will manage department tasks, train staff, and maintain standards for fresh seafood handling and presentation.

This role requires strong leadership, excellent customer service, and the ability to work in a fast-paced retail environment.

Qualifications

• Ability to read, write, speak English fluently.
• Basic math skills required for transactions and inventory.
• Ability to stand/walk for shifts and perform basic computer tasks.
• Capable of lifting 25–60 lbs and frequent bending or reaching.
• Ability to work in varying temperatures and tolerate dust/cleaning agents.
• Strong customer service orientation and ability to interact with customers.
• Ability to engage and lead associates to meet department goals.
• Knowledge of HAACP and general food safety procedures.

Responsibilities

• Direct and supervise all functions and activities of the Seafood Department.
• Enforce safety, cleanliness, and presentation standards.
• Provide training, feedback, and leadership to department associates.
• Maintain accurate records, pricing, and inventory control.
• Ensure customer experience goals are met and promote company promotions.

Skills

English fluency

Math skills

Stamina/physical endurance

Basic computer skills

Lifting 25–60 lbs

Customer service

Team leadership

Temperature tolerance

Allergen awareness

Safety awareness

Tools

HAACP knowledge

Job description

ShopRite of New London in New London, CT seeks a Seafood Department Supervisor to oversee daily operations, ensure safety and quality, and lead associates to meet sales and customer service goals. You will manage department tasks, train staff, and maintain standards for fresh seafood handling and presentation.

This role requires strong leadership, excellent customer service, and the ability to work in a fast-paced retail environment.