SE Strategy & Ops Lead — AI-Driven GTM Growth

SERVAL

San Francisco (CA)

On-site

USD 180,000 - 240,000

Full time

14 days+

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Benefits offered by this job

Impact

Growth

Culture

Job summary

Serval is hiring a Strategy & Operations leader to build the go-to-market organization from 0 to 1 and optimize how Solutions Engineering drives deals. You will partner with SE leadership to shape strategy, structure, and processes that boost productivity and win rates.

You will own forecasting, analytics, and data architecture across Salesforce and related tools, driving measurable improvements. This role requires 6-8+ years in strategy/ops at a high-growth software company and on-site work in

Qualifications

6-8+ years of experience in Strategy & Operations at a high-growth B2B software company.
Demonstrated experience driving open-ended initiatives from strategy through execution.
Strong analytical horsepower; Excel or Sheets mastery; SQL and BI tooling preferred.
Must be willing and able to work onsite five days per week in San Francisco, CA.

Responsibilities

Partner with SE leadership to identify the highest-leverage growth levers (coverage model, SE-to-AE ratio, specialization vs. generalist, sales cycle engagement model)
Refine hiring model and org structure to be maximally effective in the GTM
Drive pilot and POC forecasting excellence: accurate, defensible, and called early, at the SE, segment, and company level
Implement a scalable operating cadence (pilot reviews, technical win reviews, demo standards, scoping and qualification checkpoints, business reviews) and drive the follow-through
Scope and lead strategic initiatives end to end, from thesis through rollout to measured result