P&L Lead for AI Operations & Growth

SERVAL; San Francisco (CA); On-site; USD 180,000 - 320,000; Full time

Benefits offered by this job

Impact

Growth opportunities

Culture of ownership

Job summary

Serval is seeking a Business Operations Lead to own a new 8-figure line in its first year. You will drive strategy, operations, reporting, and the P&L in close partnership with Exec, Sales, Deployment, Engineering and Ops. Expect a high-ownership role with fast-paced decision making and direct impact on margins and growth.

Ideal candidates bring 5–8+ years in business operations or strategic finance at high-growth software companies, plus hands-on experience with GTM systems and pricing models.

Qualifications

• Proven ability to model financials and forecast outcomes.
• Experience owning or influencing P&L and pricing models.
• Strong collaboration across Sales, Deployment, Engineering and Ops.

Responsibilities

• Own the business line P&L and operating plan, including revenue and profitability.
• Set pricing and packaging strategies; test in live deals and adjust as needed.
• Partner with Deployment on unit economics to scale and deliver great CX.
• Collaborate with Sales on deal strategy, contracts, and win-rate improvement.
• Build forecast and operating cadence: weekly pipeline, monthly reviews, quarterly plans.
• Scale operations: define office strategy and talent recruitment.

Skills

Quantitative modeling

P&L ownership

Cross-functional collaboration

GTM experience

Tools

Salesforce

BI tool

Job description

Serval is seeking a Business Operations Lead to own a new 8-figure line in its first year. You will drive strategy, operations, reporting, and the P&L in close partnership with Exec, Sales, Deployment, Engineering and Ops. Expect a high-ownership role with fast-paced decision making and direct impact on margins and growth.

Ideal candidates bring 5–8+ years in business operations or strategic finance at high-growth software companies, plus hands-on experience with GTM systems and pricing models.