SDR Manager

Hex; San Francisco (CA); Hybrid; USD 155,000 - 200,000; Full time

Benefits offered by this job

Competitive total rewards package

Equity and benefits

Job summary

Hex is hiring an SDR Manager to lead and scale our West Coast SDR team as it moves from inbound to proactive outbound pipeline generation. You will coach early-career talent, build outbound playbooks, and partner with Sales and Marketing to drive revenue.

The role is hands-on and requires a strong coachable leader based in SF, with exposure to AI-enabled workflows that improve efficiency and pipeline quality. This is a hybrid role with 2–3 days in SF.

Qualifications

• 2–5+ years in Sales Development with 1–2 years managing SDRs.
• Proven coaching to help SDRs consistently hit pipeline goals.
• Experience with outbound prospecting and data-driven performance improvements.

Responsibilities

• Lead, coach, and develop SDRs focused on outbound and inbound pipeline generation.
• Set clear performance expectations and hold the team accountable to activity, quality, and pipeline goals.
• Run regular 1:1s, call coaching, deal reviews, and team training sessions.
• Build and own a repeatable coaching and enablement cadence, including call reviews and scorecards.
• Partner with Sales leadership to align ICP, qualification standards, and opportunity quality.
• Collaborate with Marketing to operationalize campaigns and account-based plays.

Skills

Sales Development

Coaching

Team Leadership

Outbound Prospecting

Data-driven

Communication

Tools

AI Tools

CRM

Job description

About the Role

We're hiring an SDR Manager to lead and scale our West Coast SDR team, at a real inflection point for the function, the team is shifting from an inbound-reliant motion to one that generates its own outbound pipeline, and this hire will help define how we do that. This role is for a hands-on people leader who loves developing early-career sales talent, building repeatable outbound motions, and partnering closely with Sales and Marketing to drive pipeline.

You’ll own the day-to-day performance, coaching, and career growth of your team while building the coaching cadence, outbound playbook, and AI-enabled workflows that will define how this function operates as it scales. This is a highly visible role with a direct impact on revenue.

This is a hybrid role (2-3 days/week) based in SF.

What You'll Do:

• Lead, coach, and develop a team of SDRs focused on outbound and inbound pipeline generation
• Set clear performance expectations and hold the team accountable to activity, quality, and pipeline goals
• Run regular 1:1s, call coaching, deal reviews, and team training sessions
• Build and own a repeatable coaching and enablement cadence, including call reviews, scorecards, roleplays, that shortens ramp time and raises the floor across the team
• Partner closely with Sales leadership to align on ICP, qualification standards, and opportunity quality
• Work with Marketing to operationalize campaigns, events, and account-based plays
• Analyze SDR performance data to identify trends, coaching opportunities, and process improvements
• Hire, onboard, and ramp new SDRs as the team grows
• Evaluate and drive adoption of AI and automation tools that make the team more efficient prospectors
• Build a strong team culture centered on accountability, continuous improvement, and career progression

About You:

To be successful in this role, you:

• 2–5+ years of experience in Sales Development, with at least 1–2 years managing SDRs
• Proven track record of coaching SDRs to consistently hit or exceed pipeline goals
• Strong outbound experience and opinions on what good prospecting looks like
• Data-driven and comfortable using metrics to diagnose performance and coach effectively
• Excellent communicator who can give clear, direct feedback and motivate different personality types
• Collaborative partner to Sales and Marketing, not a siloed operator
• Excited to roll up your sleeves in a fast-growing, evolving environment
• Comfortable operating with real ownership, you don't need to have built an outbound playbook from scratch, but you've seen what a mature motion looks like and have a strong point of view on it
• Based in SF/Bay Area
• Experience selling into data, analytics, or technical buyers is a plus

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The on-target-earnings (OTE) for this role is: $155,000 - $200,000.

The range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

Hex Technologies uses AI-assisted tools as part of our application review process, including for resume screening and fraud detection. These tools help our team evaluate applications and verify applicant information. All AI-generated recommendations are reviewed by a member of our recruiting team before any hiring decision is made. No application is automatically rejected based solely on an AI tool's output.