SDR: Build Pipeline for KVM & Control Room Solutions

Black Box; Plano (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Black Box in Plano, TX is seeking a Sales Development Representative to build a robust sales pipeline for KVM products and Control Room solutions. The SDR will educate prospects, qualify leads, and collaborate with the sales team to advance opportunities.

This junior-level role emphasizes outreach across phone, email, and social channels, CRM documentation, and close alignment with marketing partners. A BA/BS or equivalent, plus 0–2 years in sales, is preferred; training is provided.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 0–2 years in sales, business development, or customer-facing roles.
• Familiarity with Salesforce or other CRM systems is a plus.
• Knowledge or interest in technology solutions (control rooms, AV, KVM) preferred, but training will be provided.

Responsibilities

• Research, identify, and prospect potential customers within target markets (control rooms, video walls, high performance KVM, etc.).
• Proactively engage leads through phone calls, emails, LinkedIn, and other outreach channels.
• Qualify inbound leads generated by marketing campaigns and ensure they meet criteria for sales opportunities.
• Nurture early-stage prospects by educating them on Black Box’s solutions and value propositions.
• Collaborate with sales teams to schedule discovery calls, product demos, and meetings.
• Maintain accurate CRM records of prospect interactions, leads, and pipeline activity in Salesforce.
• Support marketing and sales initiatives by driving attendance and follow-up for events.

Skills

Strong communication

Tech literacy

Self-motivated

Organized

Collaborative

Lead qualification

Outbound calling

Education

Bachelor's degree

Tools

Salesforce

Job description

Black Box in Plano, TX is seeking a Sales Development Representative to build a robust sales pipeline for KVM products and Control Room solutions. The SDR will educate prospects, qualify leads, and collaborate with the sales team to advance opportunities.

This junior-level role emphasizes outreach across phone, email, and social channels, CRM documentation, and close alignment with marketing partners. A BA/BS or equivalent, plus 0–2 years in sales, is preferred; training is provided.