SDG Implementation Analyst II

Health Care Service Corp.; Chicago (IL); Sur place; USD 48 000 - 86 000; Plein temps

Résumé du poste

Health Care Service Corporation (HCSC) in Chicago seeks an Implementations Specialist to manage new accounts, new legislation, and product implementations across the enterprise. You will coordinate with cross-functional teams and communicate progress, issues, and risks, preparing artifacts and reports for stakeholders.

The role supports multiple projects of low to moderate complexity and requires gathering and analyzing marketing, legislative, financial, and operating data.

Qualifications

• Bachelor degree with 2 years in marketing, health insurance, or product management.
• Knowledge of health care regulatory and legislative processes.
• Proficient with Word, Excel, PowerPoint, and Lotus Notes.

Responsabilités

• Manage assigned account, product, and/or new legislation implementations.
• Interact with cross-functional teams to identify issues and gather data.
• Prepare reports and presentations to support delivery.
• Communicate progress and risks to stakeholders.

Connaissances

Marketing

Project management

Health insurance

Stakeholder management

Data analysis

Formation

Bachelor degree with 2 years marketing, health insurance, or product management experience

Outils

Word

Excel

PowerPoint

Lotus Notes

Description du poste

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary This Position Is Responsible For Implementing New Or Renewing Accounts, New Legislation, And Products Across The Enterprise. Works With Cross Functional Hcsc Teams/Internal Stakeholders To Coordinate The Implementation. Responsible For Communications And Implementation Artifacts That Describe Progress, Issues, And Risks Surrounding The Implementation. Responsible For Managing Implementation Project Activities Of Low To Moderate Complexity. Gathering, Organizing, Analyzing, And Interpreting Marketing, Legislative, Financial, And Operating Data. Keeps Informed Of Best Practices And Strategic Trends In Product Lifecycle Management, Sales And Account Implementation, And Legislative Developments.

Key Responsibilities

• Accountable for the management and performance of assigned account, product and/or new legislation implementation. Support multiple priorities across projects and work with the implementation team to complete tasks on time.
• Interact one-on-one and in group settings with departmental/inter-departmental team members to identify issues, gather data, brainstorm, prioritize, discuss analytic approach, and share findings.
• Support projects and form and maintain key partnerships with other/related HCSC business areas.
• Act as implementation subject matter expert to internal and external customers.
• Communicate with team, management, and key stakeholders to keep them informed of project deliverables, status updates and issue resolution.
• Prepare reports and presentations as directed to support the overall delivery and execution of client, business, and operational requirements.
• Work to ensure that appropriate materials raising awareness, providing education and training, reports, and deliverables are prepared and delivered to appropriate account executives, clients and HCSC management as needed.
• May accompany account executives on service calls to explain benefit options, product features, and/or legislation issues, assist in open enrollment, etc. Perform related duties as required
• Communicate and interact professionally and effectively with co-workers, management, and customers.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Job Requirements

• Bachelor Degree with 2 years marketing, marketing support, health insurance, strategic consulting, project management or product management experience OR Technical Certification or College Courses with 3 years marketing, marketing support, health insurance, strategic consulting, project management or product management experience OR 4 years marketing, marketing support, health insurance, strategic consulting, project management or product management experience.
• Knowledge of health care regulatory and legislative process.
• PC proficiency to include: Word, Excel, PowerPoint, Lotus Notes.

Preferred Requirements

• Knowledge of product, marketing, sales, and claims adjudication.
• Written, executive presentation, verbal communication, and interpersonal skills.

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances. Base Pay Range $47,500.00 - $86,000.00 Exact compensation may vary based on skills, experience, and location.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions.

We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned.