SDG Implementation Analyst II

Health Care Service; Chicago (IL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Health Care Service Corporation is seeking a qualified Implementation Project Manager to lead the rollout of new accounts, legislation, and product implementations across the enterprise. You will coordinate with cross-functional HCSC teams, manage artifacts, and communicate progress, issues, and risks to stakeholders.

The role requires coordinating low-to-moderate complexity projects, analyzing marketing, legislative, financial, and operating data, and staying current with best practices in

Qualifications

• Bachelor Degree with 2 years marketing, marketing support, health insurance, strategic consulting, project management or product management experience.
• Knowledge of health care regulatory and legislative process.
• PC proficiency to include Word, Excel, PowerPoint, Lotus Notes.

Responsibilities

• Accountable for the management and performance of assigned account, product and/or new legislation implementation.
• Interact with team members to identify issues, gather data, brainstorm, prioritize, discuss analytic approach, and share findings.
• Support projects and form and maintain partnerships with other HCSC business areas.
• Act as implementation subject matter expert to internal and external customers.
• Communicate with team, management, and stakeholders to keep them informed of deliverables, status, and resolutions.
• Prepare reports and presentations to support delivery and requirements.
• Ensure materials for awareness, education, and training are prepared and delivered to executives, clients and management.

Skills

Regulatory knowledge

Executive communication

Interpersonal skills

Education

Bachelor-level degree with 2 years of related experience

Technical certification or college courses with 3 years experience

4 years experience in marketing/health insurance/strategy/project management

Tools

Word

Excel

PowerPoint

Lotus Notes

Job description

Job Summary

This Position Is Responsible For Implementing New Or Renewing Accounts, New Legislation, And Products Across The Enterprise. Works With Cross Functional Hcsc Teams/Internal Stakeholders To Coordinate The Implementation. Responsible For Communications And Implementation Artifacts That Describe Progress, Issues, And Risks Surrounding The Implementation. Responsible For Managing Implementation Project Activities Of Low To Moderate Complexity. Gathering, Organizing, Analyzing, And Interpreting Marketing, Legislative, Financial, And Operating Data. Keeps Informed Of Best Practices And Strategic Trends In Product Lifecycle Management, Sales And Account Implementation, And Legislative Developments.

1. Accountable for the management and performance of assigned account, product and/or new legislation implementation. Support multiple priorities across projects and work with the implementation team to complete tasks on time.
2. Interact one-on-one and in group settings with departmental/inter-departmental team members to identify issues, gather data, brainstorm, prioritize, discuss analytic approach, and share findings.
3. Support projects and form and maintain key partnerships with other/related HCSC business areas.
4. Act as implementation subject matter expert to internal and external customers.
5. Communicate with team, management, and key stakeholders to keep them informed of project deliverables, status updates and issue resolution.
6. Prepare reports and presentations as directed to support the overall delivery and execution of client, business, and operational requirements.
7. Work to ensure that appropriate materials raising awareness, providing education and training, reports, and deliverables are prepared and delivered to appropriate account executives, clients and HCSC management as needed.
8. May accompany account executives on service calls to explain benefit options, product features, and/or legislation issues, assist in open enrollment, etc. Perform related duties as required
9. Communicate and interact professionally and effectively with co-workers, management, and customers.
10. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
11. Maintain complete confidentiality of company business.
12. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Job Requirements

• Bachelor Degree with 2 years marketing, marketing support, health insurance, strategic consulting, project management or product management experience OR Technical Certification or College Courses with 3 years marketing, marketing support, health insurance, strategic consulting, project management or product management experience OR 4 years marketing, marketing support, health insurance, strategic consulting, project management or product management experience.
• Knowledge of health care regulatory and legislative process.
• PC proficiency to include: Word, Excel, PowerPoint, Lotus Notes.

Preferred Requirements

• Knowledge of product, marketing, sales, and claims adjudication.
• Written, executive presentation, verbal communication, and interpersonal skills.

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. https://careers.hcsc.com/totalrewards

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race,

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!