Delivery Consultant

Health Care Service; Chicago (IL); Hybrid; USD 70,000 - 126,000; Full time

Job summary

Health Care Service Corporation is seeking a seasoned project lead to guide moderately complex cross-enterprise implementations of custom products or services, aimed at securing group customers and staying compliant with regulatory initiatives.

You will act as the business lead from business case through implementation, collaborating with business and technology partners to move projects quickly, manage priorities, and communicate clearly across departments and management levels.

Qualifications

• Bachelor's degree and 2+ years in healthcare, consulting analysis, system implementation or project management.
• Able to thrive in a dynamic environment and handle shifting priorities.
• Strong written, presentation, verbal and interpersonal communication across departments.
• Experience interpreting business and financial information and interfacing with management.

Responsibilities

• Lead moderately complex cross-enterprise implementations of custom products or services.
• Serve as the business lead from business case analysis through implementation.
• Collaborate with business and technology partners to deliver projects on schedule.
• Communicate effectively with stakeholders and manage multiple priorities.

Skills

Project management

Stakeholder communication

Analytical thinking

Problem solving

Time management

Adaptability

Education

Bachelor's Degree

Tools

MS Office

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for leading moderately complex cross enterprise implementations of custom products or services that are critical to securing or retaining group customers, maintaining market relevancy and responding to legislative and regulatory initiatives. This role serves as the business lead on a given implementation and collaborates with business and technology partners to take the project from business case analysis through implementation. Projects in this space are complex, fast moving and critical to business strategy.

Required Job Qualifications

• Bachelor's Degree and 2 years' experience in healthcare, business consulting analysis, system implementation or project management
• Comfortable with change and working in a flexible and dynamic work environment.
• Project management skills. Experience managing projects, including strong organization, prioritization and problem-solving skills; ability to accept direction and feedback, experience that involves communicating with stakeholders and problem solving
• Clear and concise written, presentation, verbal and interpersonal communication skills. Experience working across various departments with various levels of management handling sensitive or difficult situations as well as developing and delivering formal training to internal and external customers.
• Knowledge of strategic planning techniques and industry trends
• Analytical and information synthesis skills
• Experience interpreting business and financial information
• Verbal and written communication and organization skills
• PC proficiency to include MS Office products
• Experience managing multiple priorities
• Experience with changing assignments and priorities

Preferred Required Job Qualifications

• Health insurance or healthcare industry experience
• Degree in public health/ heath policy, business, IT systems, engineering, mathematics, business, or other areas of study with a high degree of focus on critical thinking/ problem solving activities.
• Consulting or client/product implementation experience in a large organization.
• Financial, estimating and budget management experience related to projects, implementations, and/or operations.
• Conflict management and resolution skills.
• Knowledge of or experience with the SDLC and/or Agile Methodology
• Knowledge of healthcare insurance industry and current trends related to new products/ networks, as well as new legislation and interaction with government affairs.

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$69,800.00 - $125,900.00

Exact compensation may vary based on skills, experience, and location.