Scrum Master – Utilities Sector | Agile Transformation Lead

Infosys; Miami (FL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays and PTO

401(k) plan

Job summary

Infosys invites a Domain Consultant 2 to analyze client business processes, identify optimization opportunities, and align them with industry standards. The role involves benchmarking, documenting configurations, and drafting SOPs to ensure smooth operations within the SURE unit.

You will collaborate with cross-functional teams, conduct product research, and support implementation while maintaining strong stakeholder communication and domain expertise.

Qualifications

• Experience with Agile methodologies and Scrum framework.
• Experience working as a Scrum Master with stakeholder management, facilitation.
• Experience with Agile tools such as Jira, Azure DevOps, or similar.

Responsibilities

• Analyze client business processes to identify optimization opportunities and align with standards.
• Facilitate benchmarking studies with stakeholders to align solutions with domain insights.
• Document system customizations and workflows; draft SOPs and workflows.
• Conduct in-depth third-party product research, comparing features, costs, and scalability.
• Coordinate solution implementation and support in SOP maintenance for stability.

Skills

Agile methodologies

Scrum Master

Stakeholder management

Facilitation

Education

Bachelor’s degree or foreign equivalent

Tools

Jira

Azure DevOps

Job description

Infosys invites a Domain Consultant 2 to analyze client business processes, identify optimization opportunities, and align them with industry standards. The role involves benchmarking, documenting configurations, and drafting SOPs to ensure smooth operations within the SURE unit.

You will collaborate with cross-functional teams, conduct product research, and support implementation while maintaining strong stakeholder communication and domain expertise.