Senior FSM & Transformation Architect

Infosys; Richardson (TX); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Disability coverage

Health reimbursement accounts

Insurance (various)

401(k) plan

Job summary

Infosys is seeking a Domain Consultant 3 to drive strategic opportunities in the Utilities, Services, and Resources sectors. You will analyze business processes, evaluate IT solutions, and craft scalable architectures for complex client environments.

You will collaborate with GIS, ERP, CRM, and other teams to deliver end-to-end solutions and guide implementation while focusing on innovation and operational excellence.

Qualifications

• Experience with business and digital transformation initiatives for Utility clients across Transmission, Distribution, Vegetation Management, Gas, Water, and Asset Operations.
• Ability to architect enterprise Field Service Management solutions leveraging major platforms such as OverIT, Oracle OFS, Salesforce FSL, KloudGin, ServiceNow FSM, IFS or similar technologies.
• Experience in guiding transformation initiatives across Vegetation Management including planning, patrols, work planning, and contractor management.

Responsibilities

• Perform business analysis projects using advanced techniques to identify strategic opportunities and optimize value chains.
• Evaluate IT solutions for alignment with client goals and strategic technology decisions.
• Create documentation for systems and articulate complex concepts to diverse stakeholders.
• Research third‑party products and provide insights on features, performance, and integration.
• Create solution architectures and develop architectural diagrams ensuring scalability and resilience.
• Lead technical implementation and maintenance strategies for long-term system reliability.

Skills

Domain expertise

Solution architecture

Research & analysis

Stakeholder communication

Problem solving

Education

Bachelor's degree

Tools

OverIT

Oracle Field Service

Salesforce Field Service

KloudGin

ServiceNow FSM

IFS

Job description

Infosys is seeking a Domain Consultant 3 to drive strategic opportunities in the Utilities, Services, and Resources sectors. You will analyze business processes, evaluate IT solutions, and craft scalable architectures for complex client environments.

You will collaborate with GIS, ERP, CRM, and other teams to deliver end-to-end solutions and guide implementation while focusing on innovation and operational excellence.