Utilities Domain Business Analyst — AI-Driven Transformation

Infosys; Miami (FL); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Reimbursement Accounts

401(k) Plan

Paid Holidays

Paid Time Off

Descripción de la vacante

Infosys is seeking a Domain Consultant 2 for its SURE unit to analyze client business processes in the services, utilities, and energy sectors and guide digital transformation initiatives. You will benchmark, document, and coordinate solutions with cross-functional teams, ensuring system stability and scalable performance.

Required experience includes utilities domain knowledge, web/mobile portals development, and strong stakeholder management with familiarity in agile tools such as Jira and

Formación

• Experience in Utilities domain knowledge (Billing, Metering & Invoicing).
• Experience with Web & mobile portals development.
• Experience as a business analyst with stakeholder management and facilitation.
• Experience with Agile tools such as Jira, Azure DevOps, or similar.

Responsabilidades

• Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices.
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights.
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector.
• Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability.
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation.

Conocimientos

Utilities domain

Web & mobile portals

Business analysis & stakeholder mgmt

Agile tools usage

Educación

Bachelor’s degree

Herramientas

Jira

Azure DevOps

Descripción del empleo

Infosys is seeking a Domain Consultant 2 for its SURE unit to analyze client business processes in the services, utilities, and energy sectors and guide digital transformation initiatives. You will benchmark, document, and coordinate solutions with cross-functional teams, ensuring system stability and scalable performance.

Required experience includes utilities domain knowledge, web/mobile portals development, and strong stakeholder management with familiarity in agile tools such as Jira and