Scrum Master

Infosys; Hartford (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Plan

Life Insurance

Job summary

Infosys USA is hiring a Domain Consultant 2 in Hartford, CT. The role focuses on analyzing client processes, benchmarking, and documenting configurations while coordinating cross-functional teams. You will support third-party product assessments and SOP development to ensure stable post-implementation operations.

The position requires strong business acumen, excellent communication, and experience with SDLC and Agile practices, with potential travel and relocation possibilities.

Qualifications

• Bachelor’s degree or foreign equivalent required.
• Strong knowledge of SDLC and agile practices.
• Business-level communication with stakeholders and scrum team.
• Experience negotiating to align stakeholders and present a unified view to the team.

Responsibilities

• Analyze client business processes to identify optimization opportunities and align with industry standards.
• Benchmarking studies with stakeholders to align solution performance.
• Document system customizations and workflows; draft SOPs and workflows.
• Research third-party products; provide comparative analysis of features, costs, and scalability.
• Coordinate implementation of solutions; support in developing and maintaining SOPs for stability post-implementation.

Skills

Business process

Stakeholder communication

Negotiation

SDLC & Agile

Education

Bachelor’s degree

Tools

JIRA

SQL/NoSQL

Job description

Overview

The Infosys Insurance unit is dedicated to transforming the insurance industry through innovative digital solutions powered by advanced AI technologies. We blend our industry-leading expertise in consulting and technology to help clients solve complex business problems and unveil hidden value. By integrating AI-driven insights, we enhance our ability to link strategy to execution, leverage cross-industry experience, and accelerate speed to market, ensuring we stay ahead of technological advancements and deliver the best to our clients. Join us to be part of a dynamic team that drives innovation, operational efficiency, and sustainable growth in the insurance sector. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of insurance. If you're passionate about AI and eager to make a significant impact, the Infosys Insurance unit is the perfect place for you to grow and excel.

Job Description

In the assigned Job Role of Domain Consultant 2, your Area Of Responsibility will be as below:

• Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
• Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation

Your contribution to the team:

• A collaborative spirit and excellent communication skills.
• Strong analytical and coordination skills with a focus on process optimization
• A knack for creating detailed process maps and technical documentation with domain specialization
• Proactive approach to in conducting benchmarking studies and product research
• Familiarity with system implementation, configuration, and maintenance
• Effective collaboration and communication abilities with cross-functional teams

Required Skill and Experience

• Strong business process acumen with experience in supporting business stakeholders.
• Business-level communication is a must.
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team.
• Strong knowledge of SDLC and agile practices.

Preferred Skill and Experience

• Database knowledge – SQL, NoSQL, table structure, data relationships.
• Proficient in JIRA; excellent communication and stakeholder management skills.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Technical/Domain Skill 1

Foundational|Development Methodology|Infosys Global Agile methodology

Technical/Domain Skill 2

Foundational|SDLC|Efficient Programming

Technical/Domain Skill 3

Domain|Insurance|Business Analysis

Technical/Domain Skill 4

Technology|Oracle Apps Technical|Oracle Apps PL/SQL

Work Location

Hartford, CT

Country

USA

State / Region / Province

Connecticut

Company

ITL USA

Interest Group

Infosys Limited

Job Role

Domain Consultant 2

Career Role

Consultant - US