- Act as a servant leader and coach for multiple development teams, supporting growth in agile maturity, self-organization, and cross-functional collaboration
- Facilitate core Scrum ceremonies to drive focus, effective time-boxing, and meaningful outcomes
- Identify, address, and escalate team-level blockers, partnering with leadership and cross-functional teams to resolve dependencies and impediments
- Foster psychological safety, accountability, and continuous improvement, enabling constructive conflict resolution and ownership of commitments
- Support technical excellence by encouraging quality-focused, sustainable delivery practices
- Partner with the Product Owner to maintain a transparent, prioritized, and healthy backlog aligned to customer needs and business objectives
- Leverage team-level metrics to visualize progress, highlight trends, and identify opportunities for process improvement
- Educate and support stakeholders in agile principles to improve communication, alignment, and expectations
- Take action using Integrity, Caring, and Excellence to achieve all-win outcomes
Requirements
- 5+ years of experience in a software development environment, with 3+ years dedicated to the Scrum Master role
- Strong understanding of the Software Development Life Cycle (SDLC)
- Ability to apply agile principles and frameworks, including Scrum, Kanban, and Lean
- Proven facilitation skills, with the ability to lead meetings and workshops that result in alignment and clear, actionable outcomes
- Experience using agile management tools to manage backlogs, track progress, and produce meaningful team insights
- Demonstrated ability to mentor team members and effectively navigate team conflicts
- Strong problem-solving abilities and capacity to perform effectively in a fast-paced iterative environment
- Excellent written and verbal communication
- Foundational knowledge of technical practices, such as CI/CD pipelines or automated testing, to support SDLC maturity
- Maintain an active certification, such as CSM or PSM I
- Advanced agile certifications, such as PSM II or A-CSM (preferred)
- Release Management experience (preferred)
- Experience with Atlassian tools, including Jira and Confluence (preferred)
Core Competencies
Demonstrates expertise in Agile methodologies, particularly Scrum, with a strong focus on facilitating team growth, improving communication, and driving continuous improvement. Proven ability to mentor teams, manage backlogs, and utilize metrics for process enhancement.
Highest-signal resume keywords
- Scrum Master Experience
- Agile Principles Application
- Facilitation Skills
- Agile Management Tools
- CI/CD Knowledge
Hard Skills
- Software Development Life Cycle (SDLC)
- Scrum
- Kanban
- Lean
- Agile Metrics
- Conflict Resolution
- Quality-Focused Delivery
- Backlog Management
- Continuous Improvement
- Release Management
Soft Skills
- Servant Leadership
- Coaching
- Problem-Solving
- Communication
- Team Mentoring
Certifications & Qualifications
- Certified Scrum Master (CSM)
- Professional Scrum Master I (PSM I)
- Professional Scrum Master II (PSM II)
- Advanced Certified Scrum Master (A-CSM)
Industry Keywords
- Agile Maturity
- Cross-Functional Collaboration
- Psychological Safety
- Time-Boxing
- Stakeholder Education
Tools & Technologies
- Jira
- Confluence
- Agile Management Tools