Scientific Service Director

CBRE; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

CBRE is seeking a Scientific Services Director to define and guide the technical strategy for CBRE Scientific Solutions. This senior SME will lead the laboratory services portfolio, drive global strategy, and set technical standards across the organization.

The role focuses on innovation, client engagement, and thought leadership to grow capabilities and market positioning. As the technical authority, you will align technology, data, and service delivery models, while shaping offerings to meet

Qualifications

• Bachelor’s degree preferred; combination of experience and education considered.
• Experience in staffing, training, development, coaching, mentoring, measuring and rewarding performance.
• Ability to lead the exchange of sensitive, complex information and convey performance expectations.
• Leadership to set and achieve targets with impact across multiple departments.
• Advanced Microsoft Office proficiency (Word, Excel, Outlook).

Responsibilities

• Define and drive the global strategy for Scientific Solutions service offerings.
• Act as the chief architect of the Scientific Solutions portfolio.
• Identify emerging trends and translate into new service capabilities.
• Ensure integration of technology, data, and service delivery models.
• Serve as the senior SME for laboratory operations and instrumentation.
• Establish and maintain technical standards and best practices.
• Provide technical governance on complex solutions.
• Support development of data standards and asset classification frameworks.
• Lead technical input into strategic RFPs and client pursuits.
• Partner with Sales and Solutions to develop scalable offerings.
• Provide expert advisory support on key client engagements.
• Translate technical capability into commercially viable solutions.
• Represent CBRE at industry conferences and events.
• Publish technical papers and thought leadership content.
• Build external industry network.
• Position CBRE as a market leader in laboratory services.

Skills

Leadership

Staff management

Client engagement

Mathematical aptitude

Microsoft Office

Communication

Strategic thinking

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

About the Role:

The Scientific Services Director serves as the senior Subject Matter Expert (SME) for CBRE Scientific Solutions, responsible for defining and guiding the technical strategy, service offerings, and market positioning of the organization.

This role acts as the technical authority for laboratory services, supporting business growth through client engagement, innovation, and thought leadership. The role transitions from a traditional line-management structure to a strategic SME-led model.

What You'll Do:

Key Responsibilities

Strategic Leadership

• Define and drive the global strategy for Scientific Solutions service offerings
• Act as the chief architect of the Scientific Solutions portfolio
• Identify emerging trends and translate into new service capabilities
• Ensure integration of technology, data, and service delivery models

Subject Matter Expertise & Governance

• Serve as the senior SME for laboratory operations and instrumentation
• Establish and maintain technical standards and best practices
• Provide technical governance and assurance on complex solutions
• Support development of data standards and asset classification frameworks

Client Engagement & Commercial Support

• Lead technical input into strategic RFPs and client pursuits
• Partner with Sales and Solutions teams to develop scalable offerings
• Provide expert advisory support on key client engagements
• Translate technical capability into commercially viable solutions

Industry Leadership & Thought Leadership

• Represent CBRE at industry conferences and events
• Publish technical papers and thought leadership content
• Build external industry network
• Position CBRE as a market leader in laboratory services

What You'll Need:

• Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills and an advanced inquisitive mindset.
• Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
• Expertise in laboratory management and asset lifecycle management
• Experience in regulated environments and RFP processes
• Proven SME or technical leadership experience

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.