School Transport Dispatcher - Route & Schedule Pro

STA Family of Companies; Town of Barker (NY); On-site; USD 33,000 - 39,000; Full time

Job summary

STA Family of Companies is seeking a dispatcher to develop routes and schedules for school transportation, coordinate charter and extracurricular trips, and assist with maintenance planning. You will handle high-volume calls, update driver schedules, and ensure daily vehicle inspections in Barker, NY.

Requirements include 2+ years as a dispatcher or in a high-volume call center, a high school diploma, and the ability to pass a background check.

Qualifications

• 2+ years working as a dispatcher or in high-volume customer service/call center environments.
• High school diploma or equivalent certification.
• Pre-employment background checks and training requirements.

Responsibilities

• Ensure drivers report to work as scheduled and complete paperwork.
• Maintain and update driver schedules daily.
• Report concerns or issues to Operations Manager.
• Assign substitute drivers as needed.
• Plan and assign drivers for field trips and special transportation.
• Assist in developing routes and schedules for charters.
• Answer heavy phone volume and communicate on two-way radio.
• Maintain records of mileage and fuel consumption.
• Ensure daily vehicle inspections and bus cleanliness.

Skills

Dispatcher experience

High-volume customer service

Education

High School Diploma

Tools

GPS monitoring system

Job description

STA Family of Companies is seeking a dispatcher to develop routes and schedules for school transportation, coordinate charter and extracurricular trips, and assist with maintenance planning. You will handle high-volume calls, update driver schedules, and ensure daily vehicle inspections in Barker, NY.

Requirements include 2+ years as a dispatcher or in a high-volume call center, a high school diploma, and the ability to pass a background check.