School Transport Dispatcher: Routes, Scheduling & Ops

Student Transportation Of America; Town of Barker (NY); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Job summary

Student Transportation Of America in Barker, NY is seeking a dispatcher to help develop routes and schedules for school transportation services. You will coordinate charter and extracurricular trips, assist with driver scheduling, and ensure daily vehicle inspections are completed while handling a high-volume call center environment.

The position requires 2+ years in dispatch or customer service, a high school diploma, and the ability to pass background checks.

Qualifications

• 2+ years in dispatcher or high-volume customer service.
• High school diploma or equivalent.
• Ability to pass pre-employment background checks.

Responsibilities

• Develop and adjust routes and schedules for school transportation.
• Plan and coordinate charter and extracurricular trips.
• Maintain driver schedules and daily vehicle inspections.
• Answer heavy call volume and communicate via two-way radio.
• Maintain records of mileage, fuel use and related data.
• Work with maintenance to schedule vehicle service.

Skills

High-volume customer service

Call center experience

Education

High school diploma

Job description

Student Transportation Of America in Barker, NY is seeking a dispatcher to help develop routes and schedules for school transportation services. You will coordinate charter and extracurricular trips, assist with driver scheduling, and ensure daily vehicle inspections are completed while handling a high-volume call center environment.

The position requires 2+ years in dispatch or customer service, a high school diploma, and the ability to pass background checks.