School Technology Support Analyst & A/V Specialist

OneCCPS; Virginia; On-site; USD 60,000 - 102,000; Full time

Benefits offered by this job

Benefits package

Job summary

The Technology Support Analyst at Chesterfield County Public Schools provides Tier 1 and 2 technical support for Chromebooks, Windows devices, printers, copiers, and classroom technology across school locations. Imaging, software installations and repairs are performed, and assets are tracked for assigned locations.

The role emphasizes clear communication with teachers and staff, independent problem solving, and collaboration with the Technology Services team.

Qualifications

• Provides Tier 1 and 2 technical support to schools and departments.
• Translates technical information for non-technical staff.
• Imaging, software installations and general repairs for Windows devices.
• Maintains accountability of hardware assets at assigned locations.

Responsibilities

• Support for Chromebooks, Windows devices, printers, copiers, and A/V equipment.
• Provide timely resolution and follow-up with customers.
• Collaborate with team to address technology issues in classrooms.

Skills

Tier 1–2 technical support

Chromebooks

Windows devices

Customer service

Communication (verbal/written)

Imaging and software installs

A/V equipment support

Problem solving

Education

High school diploma or equivalent

Valid Virginia Driver’s License

Tools

Chromebooks

Windows devices

Printers and copiers

A/V equipment

Job description

The Technology Support Analyst at Chesterfield County Public Schools provides Tier 1 and 2 technical support for Chromebooks, Windows devices, printers, copiers, and classroom technology across school locations. Imaging, software installations and repairs are performed, and assets are tracked for assigned locations.

The role emphasizes clear communication with teachers and staff, independent problem solving, and collaboration with the Technology Services team.