School Tech Support Specialist

FCPS-MD; Frederick (MD); On-site; USD 33,000 - 44,000; Part time

Job summary

Frederick County Public Schools in Maryland is seeking a User Support Specialist to provide first level tech support in a school setting. You will assist with software, hardware, and lab management, and serve as primary tech contact for your site.

This 11-month, 3.5-hour-per-day position offers hands-on work with Windows and Macintosh environments, inventory tracking, and coordination with the Department of Technology Infrastructure.

Qualifications

• Two years successful experience supporting users with current Microsoft Windows operating system.
• Knowledge and use of culturally responsive practices.
• Demonstrated excellent oral and written communication and interpersonal skills.

Responsibilities

• Provides first level support within the building for administrative, instructional, computer systems and peripherals.
• Maintains lab and requests supplies for computers and other peripheral devices from the annex or appropriate vendor.
• Assists with the distribution and collection of staff and student devices.

Skills

Windows OS

User support

Technical troubleshooting

Documentation

Communication skills

Education

Associate Degree in technology field

A+ certification

Tools

Inventory software

Job description

Frederick County Public Schools in Maryland is seeking a User Support Specialist to provide first level tech support in a school setting. You will assist with software, hardware, and lab management, and serve as primary tech contact for your site.

This 11-month, 3.5-hour-per-day position offers hands-on work with Windows and Macintosh environments, inventory tracking, and coordination with the Department of Technology Infrastructure.