School Office Manager - Great Lakes Learning Academy

Connections Education LLC; Michigan; On-site; USD 40,000 - 52,000; Full time

Job summary

Connections Education LLC seeks a School Office Manager for Great Lakes Learning Academy in East Lansing, MI. The role leads administrative staff and partners with the school leadership team on daily tasks and data entry across school systems.

Key duties include records management, enrollment tasks, transcript requests, and coordinating events. Strong report accuracy, FERPA privacy, and MS Office proficiency are essential for success in a fast-paced K-12 environment.

Qualifications

• High School Diploma or equivalent.
• Strong accuracy in reporting.
• Experience with state reporting systems (CEPI, MCIR, Catamaran, etc.).
• Proficiency with Microsoft Office tools and web-based applications.
• Intermediate or higher MS Excel.
• Knowledge of FERPA privacy requirements.
• Excellent verbal and written communication.
• Willingness to travel for events and occasional evenings.

Responsibilities

• Manage, train, and support administrative assistants who report to the office.
• Oversee daily office operations including records management, event logistics, enrollment tasks, transcript requests, portfolios, and communications with staff and families.
• Coordinate with PVS Teams (State Reporting & Compliance) to ensure data entry accuracy.
• Maintain employee records (fingerprints) in school systems.
• Create/update Standard Operating Procedures for the school.
• Collaborate with Facilities and Property Manager on space usage.
• Manage school phone system and mail/voicemail.
• Update and maintain Office Emergency Plan.
• Support School Leadership with daily tasks and projects.
• Assist families and stakeholders with inquiries on phone/in person.

Skills

Communication skills

Attention to detail

Multitasking

Privacy & FERPA

Reporting accuracy

MS Office proficiency

Google Applications

Education

High School Diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

School Office Manager - Great Lakes Learning Academy

Job Category: School Administration

Requisition Number: SCHOO018426

• Posted : October 15, 2026


• Full-Time


• On-site

Locations

Showing 1 location

Description

Position Summary and Responsibilities

Working from our office in East Lansing, Michigan, the School Office Manager is responsible for managing a team of administrative assistants and working directly with the school leadership team on daily administrative tasks such as entering data into the school or district systems.

• Manage, train, and support administrative assistants who report to the office


• Oversee the daily work of the office team, including, but not limited to records management, coordinating event logistics, enrollment tasks, withdrawal processing, processing transcript requests, receiving and sending student portfolios, communicating with staff and families.


• Work in collaboration with PVS Teams, such as State Reporting and Compliance, to ensure required data (ex. Immunization Records) are entered into various school and district information systems in an accurate and timely manner


• Maintain accurate employee records, including fingerprints both onsite and in school operating systems


• Create and update school Standard Operating Procedures


• Work directly with PVS Teams, such as Facilities and the Academy’s Property Manager


• Responsible for managing school phone system


• Accountable for mail and voicemail that comes into the office


• Maintain and update the Office Emergency Plan


• Assist School Leadership Team as needed with daily tasks and projects


• Assist families and school stakeholders with questions both on the phone and in the office


• Additional duties as assigned

Qualifications

• High School Diploma or equivalent required


• Strong ability for reporting accuracy


• Knowledge of Michigan State and ISD Reporting Systems (CEPI, MCIR, Catamaran, etc.)


• Ability to understand all components of billing, receiving payments, general accounting


• Proficiency with Microsoft Office tools and web-based applications is essential


• Intermediate or higher skill level in MS Excel


• Proficiency with Google Applications (Mail, Calendar, Drive, Chat, Documents, etc.)


• Ability to multitask in a fast-paced environment


• Ability to maintain privacy and confidentiality (FERPA)


• Good interpersonal skills and attention to detail


• Excellent communication skills, both oral and written


• Customer focused approach


• High degree of flexibility


• Demonstrated ability to work well in fast paced team environment


• Experience in K-12 education and/or State educational reporting a plus


• Preferred: experience with computer-based Information Systems


• Travel and attendance at in-person events, including State Testing is required throughout the school year, as determined by the school. This may require overnight travel


• Ability to work some occasional evening hours, as needed to support some families

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.