School Music Programs Growth Lead

Guitar Center Inc.; Itasca (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Company vehicle

Tuition reimbursement

Job summary

Music & Arts, a division of Guitar Center, seeks an Education Account Manager to build school relationships, drive rentals and repairs, and grow program adoption. You will serve as the primary liaison within your territory, expanding educator support and promoting store collaborations.

You will travel to schools, engage educators, and partner with stores to host events, while maintaining professional educator service and pursuing renewals and expansions across product categories.

Qualifications

• Sales, customer engagement, or community relations experience.
• Excellent communication and relationship-building skills.
• Ability to travel throughout assigned territory.
• Proficiency in Microsoft Office; ability to learn CRM systems.
• Valid driver’s license and auto insurance.
• Ability to lift up to 50 pounds.

Responsibilities

• Build meaningful, trust-based relationships with music educators, administrators, and district decision-makers.
• Expand Music & Arts' footprint using our database and prioritized regional school lists.
• Establish weekly outreach rhythms (calls, emails, school visits, virtual meetings).
• Develop strategic territory plans focused on new school programs, educator support, and local engagement.
• Achieve weekly educator conversations, meetings, and school visits.
• Respond to inbound leads within 24 hours.
• Maintain complete pipeline documentation in Salesforce, including next steps and dates.
• Drive new program creation, renewals, and expansions across rentals, repairs, and products.
• Collaborate with Regional Logistics Coordinators to stay focused on client-facing activity.
• Work with stores to host educator nights, events, and back-to-school activities.
• Promote in-store resources, coupons, and educator programs.
• Support store-based education initiatives and recruitment events.

Skills

Sales

Customer engagement

Travel

CRM systems

Microsoft Office

Driver's license

Education

Bachelor’s degree in Music Education, Performance, Music Business, or equivalent experience

Tools

Salesforce

CRM systems

Microsoft Office

Job description

Music & Arts, a division of Guitar Center, seeks an Education Account Manager to build school relationships, drive rentals and repairs, and grow program adoption. You will serve as the primary liaison within your territory, expanding educator support and promoting store collaborations.

You will travel to schools, engage educators, and partner with stores to host events, while maintaining professional educator service and pursuing renewals and expansions across product categories.