School IT Support Technician — Grow with Our District

Michigan Association of School Boards; Michigan; On-site; USD 40,000 - 45,000; Full time

Job summary

Newaygo Public Schools is hiring an IT Support Technician to work in the Technology Department. This position assists the district technology director with hardware, software, mobile devices and technology work order requests. This role reports directly to the Technology Director.

Full-time position with a comprehensive benefits package. Salary is listed as $40,000–$45,000 depending on education and credentials.

Qualifications

• High school diploma or equivalent required; college degree or higher in related field preferred.
• Industry standard IT certifications (CompTIA A+, Net+, Sec+, Google IT Pro, etc.) are a plus.
• Willingness to learn about new technology and adapt to its use.

Responsibilities

• Diagnose hardware and software problems and replace defective components.
• Prioritize customer service.
• Assist staff with basic classroom audio/visual systems.
• Prioritize, track and report technology work orders/tickets.
• Communicate clearly with school staff regarding status of service requests.
• Assist staff with full utilization of standard software features.
• Perform preventative maintenance and install upgrades on district-owned technology and systems.
• Other duties as assigned by the Technology Director.

Skills

Troubleshooting & repair

Mobile device support

Customer service

Willingness to learn

Staff & student relations

Valid driver’s license

Education

High school diploma or equivalent

College degree or higher in related field preferred

IT certifications (CompTIA A+/Net+/Sec+; Google IT Pro)

Job description

Newaygo Public Schools is hiring an IT Support Technician to work in the Technology Department. This position assists the district technology director with hardware, software, mobile devices and technology work order requests. This role reports directly to the Technology Director.

Full-time position with a comprehensive benefits package. Salary is listed as $40,000–$45,000 depending on education and credentials.